Frequently asked questions by customers

What time is check-in and check-out at The Bukit Bintang Serviced Residence, Kuala Lumpur?

Check-in at The Bukit Bintang Serviced Residence, Kuala Lumpur starts from 14:00 - 23:30. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered subject to availability.

How do I get to The Bukit Bintang Serviced Residence, Kuala Lumpur?

If you would like to drive to The Bukit Bintang Serviced Residence, Kuala Lumpur, a car park is available both onsite and nearby with an additional charge. You can travel around in Kuala Lumpur easily with taxi/Grab service.

What is the cancellation and prepayment policy?

Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room above.

What is children and extra bed policy?

Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. No cots are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by extra charges.

Does WiFi connection is available to use?

WiFi is available in the hotel rooms and is free of charge.

What is the car parking fee?

Private parking is possible on site (reservation is not needed) and costs MYR 12 per day

Can i bring my pet?

Pets are not allowed.