Check-in at ACES Hotel, Kuala Lumpur starts from 15:00. Guests must check out before 12:00 to avoid additional room charges. You may request for early check-in or late check-out. This is subject to room availability.
Cancellation and pre-payment policies vary according to room categories and booking dates. Please check the terms and conditions when booking your room.
Yes, Wi-Fi is available in our public areas and in hotel rooms. It’s free of charge.
Basement parking is available in Kota Raya Complex. If you are travelling by car, please note that the complex has implemented Cashless Parking System. Before leaving ACES Hotel, Kuala Lumpur, remember to validate your Touch ‘n Go card at our Reception to enjoy a flat rate of RM10 per car, per night.
Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. No cots are available.
Pets are not allowed in ACES Hotel, Kuala Lumpur.
REIMPOSITION OF TOURISM TAX ON FOREIGN TOURISTS
Effective from 1 January 2023, foreign tourists staying at registered accommodation premises in Malaysia are subject to pay a Tourism Tax of RM10 per room per night. The reimposition of Tourism Tax on foreign tourist is mandatory and regulated by the Ministry of Finance Malaysia and the Royal Malaysian Customs Department.
Under the Tourism Tax (Exemption) Order 2017, Malaysians and Permanent Residents with MyPR cards are exempted from paying the Tourism Tax.